WordPress Monthly Support Package

$100/month

Monthly support packages are billed on the 1st of each month and can be cancelled with 7 days notice in writing at any time. Each month clients receive the following support under this package:

  1. Maintenance Updates
    Site updates will be run to ensure the latest version of WordPress, Divi theme, and plug-ins are installed and operating properly.

  2. Content Updates
    Clients will receive up to 30 minutes of content updates to their site each month (page content, blog posts, product uploads, etc.). If no content updates are needed, Due West Design will spend 30 minutes working on performance optimization such as SEO improvements, page load times, and reviewing site performance and user experience opportunities.

  3. Security & Technical Support
    A security monitoring plugin is installed during the site build to detect any suspicious activity or malware attacks, as well as a plugin to perform regular site backups. Due West Design will take prompt action (within 24 hours) following any security notices and coordinate with the site hosting company as needed to address any potential issues. Monthly support clients have first priority with any other technical issues that may need review.

  4. Analytics and Reporting
    A monthly report will be provided from Google Analytics summarizing web site traffic and performance.

Current clients can contact us to begin a monthly WordPress support plan and new clients should coordinate with Meg during the web site project process to set up an ongoing monthly support plan.